STUDENT POLICY | 402 ARTS COLLECTIVE

Terms & Conditions of Service

Last Revision Date: August 14, 2026

These “Terms & Conditions of Service” govern the relationship between 402 Arts Collective ("we," "us," or "Organization") and the student or legal guardian ("you") regarding our arts education services.

1. LESSON & CLASS SUBSCRIPTION SERVICES

1.1 Registration:

By registering for lessons (private) or classes (group), you are entering a subscription for art education-based services with 402 Arts Collective. The organization will charge your payment method monthly. 

1.2 Billing Cycle:

Subscriptions are billed on the 1st day of each month. 

1.3 Scope of Services:

Subscriptions (lessons and classes) are designed for one student per subscription. 

  • Sharing a subscription or splitting the time/duration of a lessons/class are prohibitted. 

  • A subscription to lessons and classes includes honoring the scheduled day and time.

1.4 Account Management:

  • An electronic payment method is required for registration in lessons, classes, camps, and workshops.

  • Tuition for lessons and classes is due on the 1st of each month before the next cycle of lessons or classes occurs. 

  • If tuition is not paid by the 1st of the month, the 402 Arts Collective may suspend subscription until the balance is paid. 

  • Automatic tuition subscription payments (lessons and classes) require each student to maintain a functioning payment method (credit card, debit card, or ACH account) on their Student Portal account. 

  • Workshop, camp, and coaching session payments are required in full at the time of registration. 

1.5 Price Adjustments: 

  • Mid-month lesson registrations are prorated based on the determined start date of the lessons. 

  • Mid-month class registrations require the start date to be the first session of the following month. 

  • We reserve the right to change subscription tuition with 30 days' notice.

  • There is a one-time registration fee for each new student registering for ongoing lessons and classes. 

  • All active and/or retired military personnel are eligible for a discount.

1.6 Months with a 5th Session: 

  • LESSONS: Subscription tuition for lessons includes the added cost of the 5th sessionfor any months with a 5th session.

  • CLASSES: Subscription tuition for classes does not include the added cost of a 5th session. Invoices will reflect an additional charge for the 5th class session.

2. WORKSHOP REGISTRATIONS

2.1 Scope:

This applies to one-time workshop events that come with a limited number of sessions (1x, 4x, etc).

2.2 Payment:

Full payment is required at the time of booking to secure your spot. 

2.3 Transfers:

If you are unable to attend a workshop

  • You may transfer your purchase to another individual able to attend in your absence, provided you notify us 24 hours in advance.

  • You may not transfer your purchase to a different workshop. 

2.4 Fees:

There are no registration fees for workshops and coaching sessions. 

3. SUBSCRIPTION CANCELLATION & REFUND POLICY

3.1 Subscription Cancellation: 

  • Notice to cancel a LESSON subscription requires 30 days' notice. 

  • Notice to cancel a CLASS subscription must be received on or before the 25th of the month to prevent future billing. 

3.2 Refunds & Account Adjustments: 

  • LESSON subscriptions: Upon receipt of a cancellation notice for a lesson subscription, a prorated billing adjustment will be added to the student's account (if applicable) to cover the remaining 30 days. 

  • CLASS subscriptions: Upon receipt of a cancellation notice, the subscription ends on the last day of the month.  

  • WORKSHOPS are NON-REFUNDABLE. 

4. ATTENDANCE & MAKE-UP POLICY

4.1 Student Absences:

There are no credits or make-up sessions provided if a student misses a lesson, class, or workshop, including both planned and unplanned absences.

4.2 Artist Instructor Absence:

  • The Artist Instructor will attempt to reschedule the lesson, class, or workshop; OR

  • 402 Arts Collective will issue a prorated credit for the cost of that specific lesson, class, or workshop.

4.3 Tardiness:

Out of respect for the Artist Instructor’s time and schedule, lessons, classes, and workshops start and end at the scheduled time regardless of the student’s arrival time.

5. HOLIDAY & INCLEMENT WEATHER POLICY

5.1 Scheduled Holiday Closures:

The organization is closed in observance of the following holidays: 

  • New Year’s Day

  • Easter Sunday

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Christmas Eve

  • Christmas Day

*No credits or refunds will be issued for scheduled holiday closures. 

  • Lessons & Classes: Subscription tuition is calculated based on an annual average of lessons and classes, including holiday and inclement weather closures. 

Subscription tuition is used to provide Artist Instructors, who are directly impacted by a holiday closure, with the benefit of holiday pay. 

  • Workshops: No special events or workshops will be scheduled during these periods unless explicitly advertised.

5.2 Inclement Weather & Emergency Closures:

The safety of students, Artist Instructors, and staff is our priority. In the event of extreme weather (e.g., blizzard, icy road conditions, dangerously severe cold temperatures, other extreme weather events) or local emergencies, 402 Arts Collective’s locations will close.

  • Closure Decisions: Due to the multiple school districts in the Omaha Metro area, as well as the diverse stance each district takes on each unique inclement weather event, 402 Arts Collective generally follows our own weather-closure protocols. We will notify all students/parents and Artist Instructors of any closures by email, SMS messaging, and through social media postings by 12:00 PM on the day of potentially impacted lessons/classes/workshops.

  • Lessons & Classes: If the 402 Arts Collective closes due to weather, we will not offer credits or refunds. Subscription tuition is used to provide Artist Instructors with compensation for their preparation efforts and investment in time and materials for lessons and classes.

  • Workshops: If a workshop is canceled due to weather, 402 Arts Collective will work directly with the hosting Artist Instructor to announce a rescheduled date. If you are unable to attend the rescheduled date, you will receive a prorated refund for the canceled event/workshop session.

5.3 Facility Issues:

In the rare event of a facility-related closure (e.g., power outage or water main break), 402 Arts Collective will communicate urgent updates by email and SMS messaging. 

  • Lessons & Classes: If the 402 Arts Collective closes due to facility issues, we will offer credits for all impacted lessons and classes. 

  • Workshops: If a workshop is canceled due to facility issues, 402 Arts Collective will work directly with the hosting Artist Instructor to announce a rescheduled date. If you are unable to attend the rescheduled date, you will receive a prorated refund for the canceled workshop session.

6. INTELLECTUAL PROPERTY & MEDIA RELEASE

6.1 Curriculum:

All teaching materials and methods remain the property of 402 Arts Collective and/or the Artist Instructors. 

6.2 Media Release:

By registering for lessons, classes, camps, coaching sessions, or workshops, you are permitting 402 Arts Collective to use photographs or videos of the student and their artwork for promotional purposes.

7. CONDUCT AND LIABILITY

7.1 Code of Conduct:

We reserve the right to terminate services immediately, without refund, for behavior that is disruptive, hostile, threatening, disrespectful, or dangerous. 

7.2 Liability Waiver:

402 Arts Collective is not responsible for personal injury or loss of personal property. 

You agree to waive all claims against 402 Arts Collective arising from participation in lessons, workshops, classes, or events.

Acceptance of Terms

By completing the registration for lessons, classes, or workshops, you acknowledge that you have read, understand, and agree to these Terms and Conditions. 

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